• Insurance coverage starts from the mobile devices purchased from December 2020.
  • Insurance cannot be claimed after one year of the invoice date for the iPhones.
  • Models include XR, 11, 12 mini, 12, 12 Pro & 12 Pro Max.
  • Insurance coverage valid for:
    • Accidental Damage
    • Water Damage
    • Natural Disaster/Fire/Lightning
  • To process the claim, the minimum amount will be Rs. 7,000 or 5% of the Service Invoice Value; whichever is larger.
  • The phone will need to have a genuine tax invoice and the product will have to be purchased from Genxt’s Resellers and Partners.
  • Genxt reserves the right to deny any claim which exceeds the limit of the accidental damage which is acceptable.
  • The repair criteria and parts will be chosen by Genxt.
    • Not every phone will get fully replaced; some will only include repair of damaged parts.
  • If any incidents of fraud are deemed to happen, a police complaint can be filed against the individual doing so.