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- Insurance coverage starts from the mobile devices purchased from December 2020, please check with your purchase point on the eligibility of your insurance coverage.
- Insurance cannot be claimed after one year of the invoice date for the iPhones.
- Models include 11, 12 mini, 12, 12 Pro, 12 Pro Max, 13, 13 mini, 13 Pro, 13 Pro Max, 14, 14 Plus, 14 Pro and 14 Pro Max.
- Insurance coverage valid for:
- Accidental Damage
- Water Damage
- To process the claim, the minimum deductible amount will be Rs. 5,000 or 10% of the Service Invoice Value; whichever is larger, with the value being 20% if it is a water damage.
- The phone will need to have a genuine tax invoice and the product will have to be purchased from Genxt’s Resellers and Partners.
- Genxt reserves the right to deny any claim which exceeds the limit of the accidental damage which is acceptable.
- The repair criteria and parts will be chosen by Genxt.
- Not every phone will get fully replaced; some will only include repair of damaged parts.
- If any incidents of fraud are deemed to happen, a police complaint can be filed against the individual doing so.
